For small hotels that book by phone
The phone rings.
Ostler handles the rest.
Dates in, price out, hold it while the deposit check is in the mail. The confirmation goes out with one click while you’re still on the call — from your email address, with your logo.
$499 once. No subscription, no booking fees, no online account to create.
The whole booking happens during the call
Built around a phone call, not a booking engine
Dates in, price out
Type the dates and party size; every open room appears with its real price — seasons, extra-guest fees, minimum stays, Saturday turnovers. One click makes it a quote or a hold. Matching guests appear as you type a name, with how many times each has stayed.
Hold it while the check arrives
Plenty of guests still mail a deposit check. A hold keeps the dates for as long as you allow — say, 7 days — and releases them by itself if nothing arrives — and can let the guest know, if you turn that email on. Record the check when it comes and the reservation confirms itself.
The paperwork is ready when you are
Confirmation with a printable PDF, payment reminders before each deposit is due, a welcome note a week out — branded as your hotel and sent from your address. Every email starts switched off, so you turn on only the ones you want. The confirmation goes out when you press Send on the reservation; the rest wait on your Today screen for a click — or let the welcome and post-stay notes go out by themselves a chosen number of days before or after a stay, and reminders a set number of days before each deposit is due. Anything that came due while the computer was asleep is caught up the moment it wakes.
Every room on one calendar — double-booking is impossible, not just discouraged.
The reservation holds everything: price, deposits, payments, every email it ever sent.
Why innkeepers pick Ostler
Bought once. No subscription.
Your data, on your computer
Reservations live in a single database file on your machine, with automatic backups you can point at a USB drive. No cloud account, nothing to sync, and a one-click export of every reservation, guest and payment to take with you.
No per-booking fees
Take a dozen reservations or a thousand — Ostler charges nothing per booking, ever. Deposits and payments are recorded on your machine, and the money stays between you and your guests.
Your email address
Guests hear from you — info@yourhotel.com — not from a software company. A guided setup gets Gmail, Outlook, your website host’s email, or Resend working — and sends you a test email before it calls itself done.
Ostler confirms your license with us over the internet when you activate it and every six hours after, and fetches its updates from this site. That is all it ever needs us for — not to open, not to book, not to send email. If a check can’t get through, it keeps running for up to two days. The honest details are on the pricing page.
Make it your front desk
Set up your rooms, take a booking, send the confirmation — $499 once, every update included.