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Ostler

Pricing

$499, once.

That’s the whole price. No subscription, no per-booking fee, no “starting at,” no asterisk. The subscription systems in this market charge every month for as long as you use them. Ostler is one payment.

Buy Ostler

Pay once on Stripe’s secure page. Your license key arrives by email; paste it into the app and you’re done — no online account to create. The app confirms the key with us at activation and every six hours after, and keeps running for up to two days if a check can’t get through. The key is also your proof of ownership if a password is ever forgotten.

Card payment on Stripe’s secure page. Your license key arrives by email.

Already bought and lost the email? Write to support@getostler.com and we’ll get your key back to you.

What $499 includes

  • The whole product — reservations, holds, deposits, guests, reports, housekeeping, maintenance, forms
  • Branded email through your own address (Gmail, Outlook, your web host, or Resend) — sent with one click, or by itself on a schedule you set
  • Printable branded PDF confirmations
  • Automatic local backups, with one-click backup to a drive and a tested restore
  • Staff accounts with real role permissions
  • Every update — checked each time the app opens, installed on the next restart
  • Every future Desktop feature — a license is a license

What it honestly doesn’t include

These need servers running all the time, and Ostler Desktop’s promise is that the license check and its updates are the only things it needs ours for. They’re planned for a future Ostler Cloud subscription, and the app’s one-click full export is built to carry your data there. No feature below is hidden behind the Desktop price.

  • Online booking widget for your websiteneeds a server to take bookings while the office computer is off
  • Guest self-serve pages (forms, online balance payments)needs hosting on our side
  • OTA / channel sync (Airbnb, Vrbo, Booking.com)keeping calendars in sync with booking sites needs a server
  • Text messages (SMS)carrier registration and per-message costs
  • QuickBooks live syncthe CSV/Excel report exports carry every column QuickBooks needs — your bookkeeper maps them once on import
  • Mobile companion app with push alertspush needs a server between us and your phone
  • Several front-desk computers on one databasesee “one machine per install” below

One machine per install

Ostler Desktop is built for one front-desk computer. Your data is a local database file, and sharing that file across computers on a network drive corrupts it — so we don’t pretend otherwise. If your hotel runs several front-desk terminals at once, Ostler Desktop is the wrong product for you today; that’s exactly what the future Cloud edition is for. Email support@getostler.com and we’ll tell you when it’s real.

One more plain fact: Ostler needs an internet connection at least once every two days. It confirms your license with us at activation and every six hours after, and keeps running for 48 hours between successful checks — so an outage is fine, but a place with no connection at all is not. A license runs on one computer at a time; when you activate it on a new one, the old computer keeps working for 48 hours so you can move over. Three activations in any 30 days — your first one counts — is the limit; past that, the license stays on the computer it is on until the oldest is more than 30 days old, or until you write to us.

Fair questions

What does “one-time” actually mean?
You pay once, with no renewal and no subscription. The app confirms your license with us at activation and every six hours after, and fetches its updates from this site — those are the only things it needs our servers for. Everything else runs on your computer, and the app keeps working for up to two days at a time without reaching us.
Are there any per-booking costs at all?
From Ostler, none — ever. Record as many reservations, deposits, and payments as you like; the price you paid is the whole price.
What computers does it run on?
macOS 12 or later on an Apple silicon Mac, or Windows 10 or 11. One license covers either, on one computer at a time. A modest office machine is plenty.
What happens to my data if I stop using Ostler?
It's yours, in a standard database file on your machine, and one click exports everything to a single portable file. No export fee, no lock-in.
Do you see my reservations or my guests?
No. Your data stays on your computer: the only copies that leave are the emails you send through your own email account and backups you put somewhere yourself. What reaches Ostler-the-company is your purchase and a license check every six hours that carries your key, a random install id and the app’s version number — nothing about your hotel.
How do I get help?
The ? on most setup screens opens the matching part of the setup guide, and support@getostler.com reaches a person.